Strategy, Structure, and a Scalable System
We began by gathering customer insights to develop audience personas and a strategy to guide naming, positioning, and future marketing efforts.
A collaborative brand workshop aligned the internal team on goals, brand hierarchy, and messaging. It became clear a new name was needed—one that reflected their evolution into a full-service event group and could unify their family of brands.
In parallel, we led a website workshop to define goals, map the user experience, and assess content management needs. WordPress was chosen for its ease of use, allowing the internal team to manage updates independently. The site integrates with HubSpot, follows SEO best practices, and was built to support long-term growth while enabling the team to confidently manage digital marketing efforts.